A User may be either an entity which executed an agreement with eFileCabinet or with eFileCabinet’s resellers or distributors who provide eFileCabinet’s Services (“Customer“) or Customer’s users of the Services (“End User(s)“) or visitors of the Site (collectively “Users” or “you“).
This Policy explains the types of information we may collect from you or that you may provide when you visit the Site or use the Services and our practices for collecting, using, maintaining, protecting, and disclosing that information.
- CONSENT AND PRINCIPALS OF PROCESSING DATA
eFileCabinet processes data fairly, lawfully, in a transparent manner and in accordance with individuals’ rights (as applicable). The use of information collected through our Services shall be limited to the purpose of providing the service for which our Client has engaged eFileCabinet.
We do not sell or otherwise disclose personal information about you except as described here or at the time of collection. eFileCabinet may share personal data in the following ways:
- If sharing your data is necessary to provide a product or service you have requested;
- With our customers to report and manage issues requiring support or professional services;
- With service providers we have engaged to perform services on our behalf (such as payment processing, order fulfillment, customer support, customer management and data analytics). These service providers are contractually required to safeguard the information provided to them and are restricted from using or disclosing such information except as necessary to perform services on our behalf or to comply with legal requirements;
- To inform you on our product announcements, special offers, latest updates, or other information we believe you would like to hear from us or our business partners;
- With our customers and partners to inform them about their users’ use of our services (such as when a user has obtained credentials);
- With approved eFileCabinet partners, to offer and provide our products and services to you;
We also may disclose personal information about you (1) if we are required or permitted to do so by applicable law, regulation or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss to eFileCabinet, its users or the public as required or permitted by law, (4) to establish, exercise or defend our legal rights, and (5) in connection with an investigation of suspected or actual fraud, illegal activity, security or technical issues.
In addition, we reserve the right to transfer to relevant third parties information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business transaction.
We also may share the information in other ways for which we provide specific notice at the time of collection and obtain your consent to the extent required by applicable law
Personal Information or Personal Data is information by which an individual may be personally identified, including name, address, e-mail address, telephone number or any other information that is defined as Personal Information, Personal Data, or Personally Identifiable Information under an applicable law (hereinafter referred to as “Personal Information”).
Users are not obligated to provide us with any information by law. However, we require certain information in order to operate properly. Under some jurisdictions (such as under certain E.U. regulations), a User has a right to withdraw its consent at any time. In such a case, the withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
Please note that consent for the gathering and processing of data for one Service does not automatically mean that a User consents to the processing of data in connection with other Services. Controller should always make sure that the User’s consent is relevant, clear, valid, and to the extent reasonably possible, not “bundled” with any other written agreement (especially if required under applicable laws), unambiguous and if required under applicable law, affirmative and active (meaning not by virtue of any inaction).
We do not knowingly collect or solicit information or data from children under the age of 13 or knowingly allow children under the age of 13 to register for the eFileCabinet Service. If you are under 13, do not register or attempt to register for any of the eFileCabinet Service or send any information about yourself to us. If we learn that we have collected Personal Information or Personal Data from a child under the age of 13, we reserve the right to delete that Personal Information or Personal Data as soon as reasonably practicable. If you believe that we might have collected information from a child under the age of 13, please contact our legal@eFileCabinet.com as soon as possible.
- INFORMATION SECURITY
We take great care in implementing, enforcing and maintaining the security of our Services, Site and Users’ information. eFileCabinet implements, enforces and maintains security policies to prevent the unauthorized or accidental access to or destruction, loss, modification, use or disclosure of Personal Information or Personal Data and to monitor compliance of such policies on an ongoing basis. The information is hosted on the Amazon Cloud in the United States which provides advanced security features. All information is stored with logical separation from information of other Customers. However, we do not guarantee that unauthorized access will never occur.
We use a combination of processes, technology and physical security controls to help protect Personal Information and Personal Data from unauthorized access, use, or disclosure. When Personal Information or Personal Data is transferred over the Internet, we encrypt it using Transfer Layer Security (TLS) encryption technology or similar technology.
Unless otherwise agreed with the Customer and subject to applicable law, eFileCabinet shall act in accordance with its policies to promptly notify Customer in the event that any Personal Information or Personal Data processed by eFileCabinet on behalf of a Customer is lost, stolen, or where there has been any unauthorized access to it.
- EU-US PRIVACY SHIELD AND SWISS-U.S. PRIVACY SHIELD
eFileCabinet, Inc. participates in and has certified its compliance with the E.U.-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. eFileCabinet, Inc. is committed to subjecting all personal data received from European Union (E.U.) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield site https://www.privacyshield.gov/.
eFileCabinet, Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. eFileCabinet, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the E.U. and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred to the Privacy Shield Framework, eFileCabinet, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, eFileCabinet, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the Privacy Shield Principles, eFileCabinet, Inc. commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield should first contact us at firstname.lastname@example.org.
eFileCabinet, Inc. has further committed to refer unresolved Swiss-U.S. Privacy Shield complaints to the Swiss Federal Data Protection and Information Commissioner (FDPIC with regard to unresolved Swiss-U.S. Privacy Shield complaints concerning data transferred from Switzerland. It is possible under certain conditions for an individual to invoke binding arbitration when other dispute resolution procedures have been exhausted.
eFileCabinet has further committed to cooperate with the panel established by the EU Data Protection Authorities (DPAs) with regard to unresolved E.U.-U.S. Privacy Shield complaints concerning data transferred from the EU. It is possible under certain conditions for an individual to invoke binding arbitration when other dispute resolution procedures have been exhausted.
- Third Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
- QUESTIONS, CONTACT INFORMATION AND COMPLAINTS
Please do not hesitate to contact us:
legal@eFileCabinet.com or 1-877-574-5505.
4101 North Thanksgiving Way, Suite 200
Lehi, Utah, 84043